Services

Inmanta Support & Maintenance

Inmanta Customer Support

Inmanta provides high-end technical support & maintenance for Inmanta Service Orchestrator and all its features. A Support & Maintenance contract comes bundled with the license to use the software. As long as you have an active Inmanta software license, you’ll have access to a range of support options as well as product updates and upgrades.

Inmanta Support & Maintenance is available in two flavors, suited for any size of organization or support requirement. Pick the Inmanta Support & Maintenance flavor best suited for your needs and get prioritized access to expert-level troubleshooting, analysis and bug fixes. Contact sales for more details, such as scope of coverage and support terms of service.

Standard Support

Business hours only

High-end support & maintenance

Access to highly qualified engineers and core developers

Support channels: web/email and phone

24/7 access to downloads and software updates

Premium Support

24/7 support for highest severity issues

Guaranteed response & restoration times

Access to highly qualified engineers and core developers

Support channels: web/email and phone

24/7 access to downloads and software updates

 

Looking for support?

Contact us at support @ inmanta.com.

 
Software & Documentation

Get the latest version of the Inmanta Service Orchestrator and the documentation.

Inmanta Orchestration Training

At Inmanta, we believe it is important for you to get in-house control over your Inmanta deployment. Automation and orchestration is too important for your business to relinquish control. Therefore Inmanta offers a wide range of training programs. The focus is on knowledge transfer to our customers and extensive hands-on training for developers and operators. Our customers should be able to operate and use the Inmanta Service Orchestrator,
define service models and develop new, reusable modules. The training programs can be adapted to the specific needs and background of our customer and its staff.

Hands-on training with professional guidance

Inmanta Bootcamp

Intensive training program on Inmanta Service Orchestrator. The focus is on knowledge transfer and hands-on experience with defining service models, developing reusable modules and end-to-end orchestration in general.

  • Customized to customer needs & background
  • Duration: 3 – 5 days
  • # participants: max 10

Inmanta Advanced Lifecycle Management

Advanced hands-on training that builds further on the Inmanta Bootcamp. The focus is on advanced lifecycle management with Inmanta Service Orchestrator, for example to manage complex upgrade processes.

  • Duration: 2 days
  • # participants: max 10
  • Prerequisite: Bootcamp

Inmanta SBI Training

Advanced hands-on training that builds further on the Inmanta Bootcamp. The focus is on the development of southbound interfaces to integrate Inmanta Service Orchestrator with 3rd VNFs, VNFMs, physical and virtual devices, VIMs etc.

  • Duration: 1 day
  • # participants: max 10
  • Prerequisite: Bootcamp

Architecture & Service Modelling

Zero-touch automation crosscuts the complete operational process and requires a proper (technical) architecture. This crash course teaches object-oriented analysis and design (OOAD) to improve the architecture and service modelling skills, which is a key requirement for contemporary orchestration tools.

  • Duration: 2 days
  • # participants: max 10

Intro Training

Introduction to service orchestration and the important characteristics to take into account. Demonstration of Inmanta Service Orchestrator as well as learning the basics of the Inmanta modelling language. First hands-on experience.

  • Customized to customer needs & background
  • Duration: 1 day
  • # participants: max 10

Inmanta Modelling & Plugins

Intensive training program on Inmanta Service Orchestrator. The focus is on defining service models and developing plugins with external APIs for Inmanta Service Orchestrator.

  • Customized to customer needs & background
  • Duration: 2 – 3 days
  • # participants: max 10
  • Prerequisite: Intro

Inmanta professional services

Inmanta offers professional services to Inmanta customers for custom implementations and integrations of Inmanta Service Orchestrator. Through on-site coaching and guidance as well as custom development, our experts ensure the best possible support to enhance, integrate, and customize your Inmanta deployment for your specific applications, services and infrastructures.

Combined with Inmanta Support, the Inmanta professional services provide a flexible and highly qualitative solution for any customer on the road to faster delivery and higher efficiency.

Assessment

Analyze how automation & orchestration can improve the operational efficiency and speed up your company’s time-to-market.

Custom development

Add 3rd-party technology integrations and custom implementations based on your specific use cases and requirements.

Expert Consulting

Get guidance and expert engagement on software architecture, technology selection and DevOps for complex digital transformation projects.